Monday, 27 February 2012

Ticketing Clerk Resume

Aviation industry has contributed a lot in making distances seem smaller. On one hand, it has made it possible for average people to fulfill their dream of air-travel by offering affordable tickets. And on the other side, it has improved standard of living of many through numerous source of employment. The options to work in this sector are wide. Ticketing clerk position is for those who have completed their high school diploma, and are competent at the clerical job. If you have the skills of making travel arrangements for passengers, give a flying start to your career by drafting an interesting ticketing clerk resume.

You can apply for the job in any airline, shipping, and transportation facility. Employment for this position is also possible in movie theaters. When writing the ticketing clerk resume, you should analyze the job responsibilities of the position to concentrate on it, so that it will be easier for the recruiters to see where you fit in the position. The job is mostly customer-oriented, where you would be selling tickets to customers, accepting ticket bookings, informing about flights' schedule and ticket rates. All these functions require excellent working knowledge and customer service skills.

The ticketing clerk resume for the shipping and transportation company should include knowledge and skills to take shipment bookings. The recruiters would like to see your ability to read and interpret safety rules, operations and maintenance instructions, handling routine administrative tasks, sorting, counting, verifying and checking shipment.  You have to calculate the charges according to the weight, destination, and the goods to be delivered, prepare invoices, and collect payments.

The duties of the ticketing clerks are not limited, or restricted to these functions only. There are number of other responsibilities that are saddled on this position. So, get the information of the job descriptions, and decide how you can include it in the resume.

You can create your own resume or can hire some resume writers from professional resume services websites like, they provide really good writing services.

Sample Ticketing Clerk Resume
Michael D. Clemmons
101 Rosebud Avenue
West Memphis, AR 72301
Phone: (870) XXX-2719


I am looking for a ticketing clerk position where I can perform all clerical functions related to ticket bookings, and help the organization in producing an excellent customer service.

Summary of Qualifications
  • Experienced and reliable ticketing clerk professional
  • Ability to book travel tickets in bulk
  • Skilled in answering passengers questions related to traveling
  • Unusual ability to identify and rectify errors in billing
  • Good communication and mathematical skills
  • Fast, accurate and pays attention to details
  • Profound knowledge of phone etiquettes
  • Can work independently and under pressure
  • Professional approach toward customer service
  • Proficient in two languages (English, French), and computer
Work Experience
Ticketing Clerk
My Airways,  West Memphis, AR
2007 – Present
  • Compile ticket information and mail it to passengers
  • Accept and oblige customers' request for ticket booking
  • Read the booking card to confirm the flight details, and destination
  • Calculate the ticket rate by referring to tariff manual and rate tables
  • Post information of booked ticket in the system
  • Accept cash and credit card payments
  • Sort and file sheet of completed ticket
  • Staple or clip invoices and completed tickets and route it for mailing
  • Count and tally the cash against the tickets issued
  • Answers passengers' questions about ticket fare, flight timing, travel date, stopovers, etc.
  • Sell traveling tickets to corporate clients and individuals according to their requests
  • Make reservations for package tours
  • Provide travel information to tourists
  • Arrange, schedule and book tickets according to travel plans

High School Diploma
St. George High School, West Memphis, AR

Diploma in Airline Ticketing
People's Airways, West Memphis, AR


On request

Ticket clerks have to explain schemes and travel plans to passengers. They have to demonstrate professional and friendly attitude when dealing with customers. This ticketing clerk resume sample explains the candidate's experience from airline industry. You can make changes, and add your skills and experience.

1 comment:

  1. I truly like to reading your post. Thank you so much for taking the time to share such a nice information.
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